You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

The course can be taken at your own pace and all results are recorded electronically.

In order to obtain your certificate you must first successfully complete these topics:

1. View and complete the e-learning
2. Achieve a score of at least 90% in the quiz
3. Complete and submit the feedback form

Once these activities are marked complete your certificate will be available to download and print.